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2221 Standard Ave.
Santa Ana, CA 92707
Toll free: 800-676-SWIM
Office: 714-754-4044
Fax: 714-754-1405
1-800-676-SWIM
info@knorrsystems.com
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Terms of Sale
PRICES:
All prices are F.O.B. Santa Ana or point of origin.
Sales tax will be applied to California customers unless a resale/exemption number is on file.
All prices listed or quoted are subject to change without notice. Please take advantage of our toll-free telephone number to place a direct order. We will be happy to verify all prices and provide quotations for those not listed. We reserve the right to correct online mistakes and update pricing without prior notice.
MINIMUM ORDER:
$25.00 ($5.00 minimum order charge for orders less than minimum excluding freight and taxes.)
TERMS:
Credit card payment upon order completion. Net 30 days available for established accounts. Please call our customer service department at 800-676-7946 to establish.
CREDIT POLICY:
Credit will be extended with an approved credit application. New accounts without prior credit approval can order using a credit card. We accept MasterCard and Visa cards. Custom orders are non-cancelable and may require a deposit.
All past-due invoices will carry a service charge of 1.5% per month (18%) per annum. A past-due account may be referred to an outside agency for collection, in which case the debtor will be required to pay all costs of collection plus reasonable attorney's fees.
TRANSPORTATION:
Orders are shipped via the best possible carrier.
Air freight or other special handling for rush shipments is available on request.
TRANSPORTATION CLAIMS:
If any merchandise is damaged or lost in transit, the purchaser must file a claim with UPS or the common carrier.
Claims must be filed within the time limit specified, and according to the regulations allowed by the carriers.
RETURNED GOODS:
Merchandise returned for credit must be mailed with a Returned Goods Authorization number clearly marked on the outside of the package. You will be given a number and a return destination when you call us to arrange a return. All merchandise must returned freight prepaid. Merchandise returned without an authorization number or returned to the wrong location will be refused.
Authorized returns must be in original condition and are subject to a 25% restocking fee. A higher fee may be charged on products where the supplier restocking fee is greater. Custom ordered merchandise is non-returnable. All returns must be made within 30 days of the invoice date.
WARRANTY:
All products sold by us are covered by Manufactures' Warranties, and these warranties are the sole responsibility of the Manufacturers. There are no other Warranties, express or implied, by Knorr Systems, Inc. No dealer, agent or employee of Knorr Systems, Inc. is authorized to make any promise, representation, guarantee or warranty other than as stated. Customer is responsible for all freight charges on returns.
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